Customer Service

This Agreement was last modified on January 03, 2021

How can we help you today?

Customer

Why didn’t I receive a confirmation email with my download link?

It may take up to 15 minutes to receive your confirmation email receipt, depending on what email service you are using. Make sure to check your SPAM folder and whitelist emails. If you still have not received your download URL, check your User Account for the most recent order download or contact Customer Service.

My download didn’t work or expired (48 hrs passed) / how do I download my previously purchased content?

Our Customer Service staff can assist you with download reactivationNote: We are unable to manually reactivate orders made over 90 days ago. To retrieve all your purchases (including the ones made over 90 days ago), you can create and verify a free USER account to have your entire purchase history available for download.

How do I download my clips to a mobile device or tablet?

If you are having trouble downloading clips directly to your mobile device or tablet, use an existing or make a new Dropbox account. You can use the Save to Dropbox button and your file will be saved into your Dropbox making it accessible from any device that has access to your Dropbox account.

Get Dropbox for Free here: Google Play (Android) or App Store (Apple).

After your file has been downloaded, be sure to use the appropriate viewer to play your clips.

We recommend VLC Player: VLC for Android (Google Play) or VLC for Apple (App Store)

Help, I’m unable to view my downloaded clip.

We suggest the following:1. Visit your initial download URL to re-download the clip in case of a bad download;2. After your file has been downloaded, be sure to use the appropriate viewer to play your clips. We recommend VLC Player. Get VLC for Free here: https://www.videolan.org/3. If the playback issue persists after re-downloading the file and viewing it using VLC Player, contact our Customer Service for assistance.

What payment methods do you accept? Do you accept PayPal?

We accept the following forms of payment:

Debit, Credit, and Prepaid cards
Visa
Mastercard
Discover
Sofort
Cryptocurrency
PayPal is prohibited from being used to process adult related transactions in the United States. However, customers residing outside of the United States are welcomed to use PayPal, in accordance with their policies, and in compliance with applicable law.

Contact us 24/7

Ticket

Open a support ticket, and we’ll assist you shortly!

Submit a Customer service ticket >

Email

Send us an email, and we’ll assist you shortly!

Call

Want to speak over the phone? No problem.
We are here for you.

Phone

1-718-498-8515

Toll Free

1-877-312-9558

Live Chat

You can talk to our agents anytime,
anywhere in the world through LiveChat.

Copyright © ® All Rights Reserved.
Unauthorized copying, sharing, distribution, reproduction, or any other use is a violation of applicable laws.
All clips sold are to be viewed by the purchaser only and are not to be shared, traded or posted for others to download.
Violators will be prosecuted to the fullest extent of the law. There is to be no re-sale of any merchandise, videos, video clips,
or pictures purchased from any site without written consent. All models on this site are 18 or older.